ub777 Privacy Policy

1 What types of information we collect

When creating an account and using services on the ub777 platform, we may collect the following personal information:

• Identity Information: Your full name, date of birth, and nationality.
• Contact Information: Email address and residential address.
• Financial Information: Records of deposit and withdrawal transactions (via bKash, Nagad, Rocket, or bank transfer). We do not store full payment account numbers.
• Identity Verification Information: National ID or passport details where applicable.
• Usage Information: Your gaming activity, betting history, preferences, and session data.
• Technical Information: IP address, device type, browser, operating system, and cookie data.
• Communication Records: Your conversations with us via live chat and email.

2 Purpose of data collection

ub777 uses your information only for specific and legitimate purposes. These purposes are as follows:

• Creating, managing, and verifying your account.
• Processing deposits, withdrawals, and financial transactions.
• Providing bonuses, promotions, and VIP rewards.
• Preventing fraud, money laundering, and misuse.
• Providing customer service and support.
• Meeting legal obligations.
• Improving platform security and performance.
• Ensuring responsible gaming.

3 Automatically collected information

When you visit the ub777 website, we automatically collect certain technical information. This includes:

• Cookie and local storage data, used for session management.
• Log files containing browsing activity and error information.
• Web beacons or pixel tags, which help analyze site performance.

You can disable cookies by changing your browser settings if you wish. However, this may limit some functionality of the website.

4 Data storage and security methods

ub777 follows industry-standard technical and administrative measures to keep your personal information secure. Our security measures include:

• Use of SSL (SSL/TLS) encryption for all data transfers.
• Storing data on secure and encrypted servers.
• Account passwords stored in hashed form — not in plain text.
• Access controls and authentication for each account.
• Conducting regular security audits.
• Access to personal information restricted to authorized staff only.

However, it is not possible to guarantee 100% security on the internet. While we make every effort to provide maximum protection, users also have a responsibility to keep their account passwords confidential.

5 Data retention period

We retain your personal information only for as long as it is necessary or legally required. Specifically:

• Active account data: fully retained while the account remains active.
• Financial transaction records: retained for the required legal period.
• After account closure: limited data is retained for a set period for fraud prevention and legal purposes.
• At the end of the retention period, data is securely deleted or anonymized.

6 Sharing data with third parties

ub777 never sells your personal information to third parties. However, we may share information in specific circumstances:

• Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Identity Verification Services: To fulfill legal KYC obligations.
• Law Enforcement Authorities: Based on valid legal directives or orders.
• Technology Service Providers: Who assist in operating our platform and are bound by a confidentiality agreement.

Any third-party service provider is contractually required to comply with our privacy policy and use data only for specified purposes.

7 User rights

Every registered user of ub777 has the following rights regarding their personal information:

• Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your data in certain circumstances, unless legal obligations apply.
• Right to Restrict Processing: The right to request that use of your data be limited for certain purposes.
• Right to Object: The right to opt out of marketing communications.
• Right to Portability: The right to receive your data in a structured format.

To exercise these rights, contact us at [email protected] or via live chat. We will respond to your request within a reasonable time.

8 Marketing communications and consent

ub777 may send you information about relevant offers, bonuses, and services. Our marketing communication policy is as follows:

• Consent to marketing communications is given at the time of account creation.
• You can opt out of marketing messages at any time through account settings or live chat.
• Even if you stop marketing communications, you will continue to receive important account notifications (such as transaction confirmations).
• We never share your information to promote third-party products or services.

9 Privacy protection for minors

ub777 strictly prohibits providing services to anyone under the age of 21. We do not intentionally collect any information from minors.

• An age verification process is in place at the time of account creation.
• If any minor's information is collected accidentally, it will be deleted immediately.
• If a parent or guardian suspects that their child's information has been collected, please contact us at [email protected].

See our Responsible Gaming policy for more information.

10 Cookie policy

Cookies are small text files stored on your device. ub777 uses the following types of cookies:

• Essential Cookies: Required for the basic functionality of the website. Without these, the site will not work properly.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Used to monitor site performance and improve the user experience.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. Disabling essential cookies will prevent access to many features of the site.

11 International transfer of data

Our servers and service infrastructure may be located in various countries. Your data may be transferred internationally.

• Appropriate safeguards are ensured for any international transfer.
• All data transfers are completed through encrypted channels.
• Data protection obligations are included in agreements with third parties.

12 Responsible gaming and data use

ub777 gives the highest priority to responsible gaming. We may use information about your gaming activity for the following purposes:

• Identifying problematic gaming behavior and providing support.
• Ensuring the availability of self-exclusion and limit-setting features.
• Maintaining age and identity verification.
• Preventing fraudulent activity and creating a safe gaming environment.

Visit our Responsible Gaming page to learn more.

13 Links to other websites

The ub777 website will not contain any external links to third-party websites. However, if a user visits an external site for any reason:

• ub777 is not responsible for the privacy policy of third-party sites.
• Users are advised to read the privacy policy of each site they visit.

14 Changes to the privacy policy

ub777 reserves the right to update this privacy policy from time to time. In the event of changes:

• The updated policy will be published on this page with a new effective date.
• Users may be informed via email about important changes.
• Continuing to use the service after changes have been made will be considered acceptance of the new policy.
• It is recommended to review this page regularly.

15 Applicable Law & Dispute Resolution

This privacy policy is governed by the applicable legal framework. For any disputes regarding personal information:

• An attempt will first be made to resolve the matter by contacting us directly.
• If resolution through discussion is not possible, applicable legal action may be taken.
• For any disputes regarding our terms and conditions, please see the Terms & Conditions page.